Order Acceptance
By placing an order with viornaturals.in, you acknowledge and agree to abide by these terms and conditions.
Product Information
We strive to provide accurate and detailed product information on our website. However, variations may occur, and we reserve the right to update or correct any information without prior notice. Actual product packaging may differ from product image on the website.
Pricing and Payment
All product prices are listed in INR. We reserve the right to adjust prices at any time, but changes will not affect orders already placed. Payments are processed securely, and your order will be confirmed upon successful payment.
Shipping and Delivery
We aim to ship your ordered items within 48 hours of receiving your order. In the rare event that an item is not in stock, or any unavoidable circumstances occur and we are not able to fulfill order, we will promptly initiate a refund. You can expect to receive your refund within 5-6 business days.
Returns and Refund
We offer refunds exclusively for damaged products. In such instances, it is crucial to record a video while unpacking the entire box, as we take pride in our exceptionally high-quality packaging. Please ensure the entire unboxing process is captured in the video for our thorough review and prompt processing of the refund.
Product Use and Care
Customers are responsible for using products as intended and following care instructions. viornaturals.in is not liable for any misuse or damage resulting from improper use.
Intellectual Property
All content on our website, including images, text, and trademarks, is the intellectual property of viornaturals.in. Unauthorized use is strictly prohibited.
Limitation of Liability
viornaturals.in is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product.
Changes to Terms
We reserve the right to modify/alter these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically. By continuing to use our website and purchasing our products, you agree to these terms and conditions. If you have any questions, please contact our customer service team.